Please read through the FAQs below for information on production, shipping, and file setup. If you have any additional questions, please contact us.

How Fast Is Your Production?

Order by noon EST and your order will be produced and ship out the same day

How Soon Will My Products Arrive?

Order before noon EST
If you choose overnight shipping, your products will arrive by noon the following day. UPS Ground will arrive following the shipping schedule here.

Order after noon EST
If you choose overnight shipping, your products will print the next day and arrive by noon the following day. UPS Ground will arrive following the shipping schedule here.

How Do I Setup My Bannerstand Files?

Each bannerstand page has a template available for download. If not using this template, simply add 1/2″ bleed to the top and 6″ bleed to the bottom of the stated size. Any background imagery should extend into the bleed space, but text and other critical elements should not.

For instance, the Standard Bannerstand is 31.5″ x 78.5″. Artwork should be setup at 31.5″ x 85″. The top 1/2″ gets covered by the top rail and the bottom 6″ remain in the base. For this reason, no text or other critical elements should be in those areas.

How Do I Setup My Poster Files?

We prefer poster files to be setup with 1/8″ of bleed and no crop marks. We can accept PDF, JPG, and TIFF files.

How Do I Setup My Foamcore And Backlit Files?

We prefer foamcore and backlit files to be setup without bleed or crop marks, because they generally have to be trimmed out individually. We can accept PDF, JPG, and TIFF files.

Will I Receive A Digital Proof For Approval?

Digital proofs by email are available for an additional charge. Please keep in mind that we need to have approval of these proofs by noon EST for your order to ship same day. Any delay in approval may cause a delay in production.