Please read through the FAQs below for information on production, shipping, and file setup. If you have any additional questions, please contact us.
Very fast. For our standard production, order by noon EST and your items will be produced and shipped-out the same day. We can even print and ship-out orders placed as late as 5PM EST for an additional fee. Just click the applicable box under Rush Order on the product page and we’ll make sure it gets done.
Order before noon EST (or choose one of the options for later ordering)
If you choose overnight shipping, your products will arrive by noon the following day. UPS Ground will arrive following the schedule on our Shipping page.
Order after noon EST (without choosing one of the options for later ordering)
If you choose overnight shipping, your products will print the next day and arrive by noon the following day. UPS Ground will arrive following the schedule on our Shipping page.
Shipping is automatically calculated based on item sizes and weights and final shipping destination. At checkout, you will see various shipping methods with prices based on that information.
Each banner stand page has a template available for download. If not using this template, simply add 1/2″ bleed to the top and 6″ bleed to the bottom of the stated size. Any background imagery should extend into the bleed space, but text and other critical elements should not.
For instance, the Standard Banner Stand is 31.5″ x 78.5″. Artwork should be setup at 31.5″ x 85″. The top 1/2″ gets covered by the top rail and the bottom 6″ remain in the base. For this reason, no text or other critical elements should be in those areas.
We prefer poster files to be setup with 1/8″ of bleed and no crop marks. We can accept PDF, JPG, and TIFF files.
We prefer foamcore and backlit files to be setup without bleed or crop marks, because they generally have to be trimmed out individually. We can accept PDF, JPG, and TIFF files.
Digital proofs by email are available for an additional charge. Please keep in mind that we need to have approval of these proofs by the ordering time cut-off. Any delay in approval may cause a delay in production.